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Home / Return Policy

Thanks for shopping at www.umart4u.com

If you are not entirely satisfied with your purchase, we're here to help.

Returns

If the item is defective or not as described, you may return it during delivery directly or you may request for return within 7 days of delivery for items that are defective or are different from what you ordered. Items must be complete (including freebies), free from damages and for items returned for being different from what you ordered, they must be unopened as well.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to you.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

If you have any questions on how to return your item to us, contact us customercare@umart4u.com.